When will I get my order?
Please refer to our delivery page for accurate information.
What are your delivery charges?
Please refer to our delivery page for accurate information.
Do you offer international delivery?
Yes we do. Please refer to our delivery page for more information.
How can I pay for my order?
We accept most credit and debit cards and use Stripe to securely process your online transaction. We also accept payment by PayPal. Should you wish to pay by debit/credit card over the phone please call 01462 421836.
Who are you? Where are you based?
Garden Divas Limited is a business registered based in Hitchin Hertfordshire, UK. We are a small family business that has been running since 2007. We aim to providing our customers with a handpicked range of inspiring products, excellent customer service and value for money. We operate under two brands – Garden Divas for garden gifts and goodies and The Horse Diva for equestrian gifts and goodies.
Currency and VAT?
All our transactions are in pounds sterling and include VAT at the applicable rate.
How Do I Contact You?
Please email us or call us on 01462 421836.
Do You Take Orders Over the Phone?
Yes please contact us on 01462 421836 as we can take your order details.
Can I Send My Order Straight to the Recipient?
Yes that is no problem at all. Please just enter the delivery address and recipients name on the checkout page. There is also an option to add a gift message.
Can I Get My Order Gift Wrapped?
The majority of our items are available for gift wrapping unless we feel their shape is beyond our gift wrapping skills. Simply tick the gift wrap option on the item/s you would like wrapped and select your chosen wrap design. It is £3.95 per item for gift wrapping.
How Do I Add a Gift Message To My Order?
There is a designated box at the checkout page where you can add a gift message to your order.
Can I buy a Gift Voucher?
Yes gift vouchers are available and can be posted to yourself or straight to the recipient. We do not provide e-vouchers.
Can you Advise Me on What Size To Buy?
We fully appreciate that trying to decide on the best size to purchase when shopping online can be tricky. We have created our size guide page to try and help and please look out for our comments on the individual descriptions of each item. If you would like any further advice please call on 01462 421836. Between the team we can usually advise on the best option.
Help I’m Not Sure If My Order Went Through!
Please give us a call on 01462 421836 and we will be able to check everything for you.
Can I Cancel My Order?
If you want to cancel your order please contact us as soon as possible on 01462 421836. As long as your order hasn’t been dispatched then it should be possible to cancel your order. Personalised orders cannot be cancelled once they are in production.