Shipping policy
What Are My Shipping Options and Costs?
All our shipping costs are calculated by weight and will be calculated at the checkout page. Please see our postage prices below
Tracked 48 Delivery
- 0-0.7 kg - £3.95
- 0.7-2 kg - £4.95
- 2-10 kg - £5.95
Tracked 24 Delivery
- 0-1 kg - £6.95
- 1-10 kg - £7.95
First Class Delivery
- Letters/ Cards only - £2.95
Next Day Delivery
- £9.95-£14.95 depending on weight
- Order by 1pm Monday-Friday for guaranteed delivery next working day by 1pm
When Will My Order Be Despatched?
All items are sent from Hertfordshire, UK. We aim to dispatch orders within 1 working day of your order being placed.
When will I get my order?
- Tracked 48 - delivery aim 2-3 days from dispatch
- Tracked 24 - delivery aim 1-2 working day from dispatch
- Next Day Delivery - Order by 1pm Monday-Friday for guaranteed delivery next working day by 1pm
- First Class - delivery aim 1-2 days from dispatch
Which courier will deliver my order?
The majority of parcels are sent with Royal Mail. Occasionally DPD is used if an item is dispatched direct from our supplier.
Local Collection:
Local customers can collect from our office in Hexton near Hitchin, Hertfordshire. Please contact us to arrange your order and a collection time. Collections can be arranged for Monday – Friday 10am-4pm.
International:
For orders delivered outside the UK please contact us with details of your order for a shipping cost.
All our prices include Value Added Tax at the applicable rate for sales in the United Kingdom. Please note tariff charges may apply on international deliveries. These charges are beyond our control. Purchasers are responsible for any taxes, tariffs or similar charges in their place of residence or delivery.